Terms of Service
Effective date: July 2026
These Terms of Service (“Terms”) are a binding agreement between you and Ogden Group LLC (“Ogden Group,” “we,” “us,” “our”), governing your access to and use of RxCal, including our website, web application, and any mobile applications (collectively, the “Service”).
By creating an account, or by accessing or using the Service in any way, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
You must be at least 18 years old and capable of forming a binding contract to create an account. The Service is intended for use by adults managing their own medications or medications of a dependent (such as a child or family member) in their care – the account holder is always an adult, even when caregiver mode is used to track a minor’s or another adult’s medications.
By using the Service, you represent that all information you provide is accurate and that you have the legal authority to enter medication information on behalf of anyone whose profile you manage.
2. Not Medical Advice; No Emergency Use
RxCal is a scheduling and reminder tool. It is not a medical device, is not intended to diagnose, treat, cure, or prevent any disease or condition, and does not provide medical advice.
- Always follow the instructions of your prescriber, physician, or pharmacist. Nothing in the Service should be interpreted as a recommendation to start, stop, or change any medication or dosage.
- RxCal does not calculate, verify, recommend, or check medication dosages, interactions, or contraindications. You are solely responsible for entering accurate medication and schedule information.
- The Service is not for use in a medical emergency. If you or someone in your care is experiencing a medical emergency, call 911 (or your local emergency number) immediately. Do not rely on RxCal, or any notification from RxCal, in an emergency situation.
3. No Guarantee of Reminder Delivery
This is important, and you should understand it before relying on the Service:
- We do not guarantee that any reminder, notification, or alert will be delivered, delivered on time, or delivered at all. Notification delivery depends on third parties we do not control, including your device’s operating system, your browser, your network connection, push notification services operated by Apple, Google, or your browser vendor, and your own device settings (including silent mode, Do Not Disturb, Focus modes, battery optimization, and notification permissions).
- Enabling notifications is optional, and the Service remains usable without them, but this also means a missed, delayed, or silenced notification is not a malfunction of the Service – it is an inherent limitation of notification delivery on consumer devices and operating systems that no app, including this one, can fully guarantee.
- You are solely responsible for taking your medications, or ensuring medications are taken by anyone in your care, as prescribed – regardless of whether a reminder from RxCal was received. RxCal is a convenience tool, not a substitute for your own attention, judgment, or care routine.
4. Your Account
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately if you suspect unauthorized access to your account.
You may delete your account at any time from within the Service. We may suspend or terminate your account if we reasonably believe you have violated these Terms, engaged in fraudulent or abusive behavior, or if required by law.
5. Caregiver Mode and Dependent Profiles
If you use caregiver mode to manage medications for another person (“Dependent Profile”):
- You represent that you have the legal right and authority to manage that person’s medication information (e.g., as a parent, legal guardian, or otherwise authorized caregiver).
- You are solely responsible for the accuracy of all information entered for a Dependent Profile.
- If you invite the person associated with a Dependent Profile to claim their own access, RxCal’s only role is providing the technical mechanism for that access grant – we have no independent relationship with, and owe no duty directly to, a Dependent Profile who has not created their own account and agreed to these Terms in their own right.
- You acknowledge that “Care Alert” features notify you based on the reminder and escalation logic described in the Service, and are subject to the same delivery limitations described in Section 3.
6. Subscriptions and Billing
RxCal offers a free tier and a paid “Premium” subscription.
- Billing. Premium subscriptions are billed in advance on a recurring monthly basis through our payment processor, Stripe, Inc. By subscribing, you authorize us (via Stripe) to charge your payment method on each renewal date until you cancel.
- Auto renewal. Your subscription automatically renews each month unless you cancel before the renewal date. You can cancel anytime through the billing portal accessible from your account – cancellation takes effect at the end of your current billing period, and you retain Premium access until then.
- No long term commitment. We do not offer or require annual contracts or lock-in terms for Premium.
- Refunds. Except where required by law, payments are non-refundable, including for partial subscription periods. If you believe you were billed in error, contact us and we’ll review it in good faith.
- Price changes. We may change subscription pricing. If we do, we’ll provide advance notice before the change applies to your next renewal, and you may cancel before it takes effect.
- Native app purchases. If you subscribe through the Apple App Store or Google Play, your purchase, billing, and cancellation are governed by that platform’s own terms and refund policies, not by Stripe or this Section – manage or cancel those subscriptions through your Apple ID or Google Play account settings.
7. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose, or in violation of any applicable law or regulation
- Attempt to gain unauthorized access to any account, system, or data not belonging to you
- Interfere with, disrupt, or place undue burden on the Service’s infrastructure
- Reverse engineer, decompile, or attempt to extract the source code of the Service, except where applicable law expressly permits it
- Use any automated system (bot, scraper, etc.) to access the Service outside of normal user interaction
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity
- Enter medication or health information about a real, identifiable person without appropriate authorization to do so
We reserve the right to suspend or terminate access for any account that violates this Section.
8. Intellectual Property
The Service, including its design, text, graphics, logos, and underlying software, is owned by Ogden Group LLC or our licensors and is protected by intellectual property laws. These Terms grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use, subject to these Terms. All rights not expressly granted are reserved.
You retain ownership of the medication, schedule, and other information you enter into the Service (“Your Content”). You grant us a limited license to host, store, and process Your Content solely for the purpose of providing the Service to you.
9. Third-Party Services
The Service relies on third-party infrastructure, including Supabase (database and authentication), Stripe (payments), and push notification services operated by Apple, Google, and browser vendors. We are not responsible for outages, errors, or data loss caused by these third parties, though we will make reasonable efforts to maintain reliable service. Your use of these underlying platforms (e.g., the App Store, Google Play) may also be subject to their own terms of service.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, error-free, secure, or free of harmful components, or that any defect will be corrected. We do not warrant the accuracy, completeness, or usefulness of any information generated by the Service, including any dose status, adherence percentage, or refill estimate – these are computed from the information you enter and are only as accurate as that input.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OGDEN GROUP LLC, ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, USE, GOODWILL, OR PROFITS, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE – INCLUDING, WITHOUT LIMITATION, ANY DAMAGES RESULTING FROM A MISSED, DELAYED, OR UNDELIVERED REMINDER OR NOTIFICATION – REGARDLESS OF THE LEGAL THEORY ASSERTED (CONTRACT, TORT, OR OTHERWISE), AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100), OR (B) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you.
12. Indemnification
You agree to indemnify, defend, and hold harmless Ogden Group LLC and its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) Your Content, including medication or health information you enter about yourself or a Dependent Profile; (c) your violation of these Terms; or (d) your violation of any rights of a third party.
13. Dispute Resolution; Binding Arbitration; Class Action Waiver
Please read this section carefully – it affects your legal rights.
Informal resolution first. Before filing a claim against us, you agree to contact us at the email in Section 17 and attempt in good faith to resolve the dispute informally for at least 30 days.
Binding arbitration. If a dispute is not resolved informally, you and Ogden Group LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court if it qualifies. The arbitration will be conducted by a reputable arbitration organization under its consumer arbitration rules then in effect.
Class action waiver. You and Ogden Group LLC agree that any arbitration or proceeding will be conducted only on an individual basis and not as a class, consolidated, or representative action. If this class action waiver is found unenforceable as to a particular claim or request for relief, that claim or request must be litigated in court, but the rest of this arbitration agreement remains in effect for all other claims.
Opt-out. You may opt out of this arbitration agreement by sending written notice to the email in Section 17 within 30 days of first accepting these Terms, stating your name and a clear statement that you wish to opt out of arbitration.
This section does not apply to claims that, by law, cannot be subject to mandatory arbitration.
14. Governing Law and Venue
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. To the extent any dispute is not subject to arbitration under Section 13, you agree to the exclusive jurisdiction and venue of the state and federal courts located in Texas.
15. Changes to the Service or These Terms
We may modify or discontinue the Service, in whole or in part, at any time. We may update these Terms from time to time; if we make material changes, we will notify you by email or in-app notice before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised Terms.
16. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access to the Service, with or without notice, for conduct that violates these Terms or is otherwise harmful to other users, us, or third parties, or for any reason at our discretion, including extended inactivity or discontinuation of the Service. Sections that by their nature should survive termination (including Sections 2, 3, 8, 10, 11, 12, 13, and 14) will survive.
17. Contact Us
Ogden Group LLC Email: [email protected] Mailing address: 1120 E NASA Pkwy #108, Houston, TX 77058
18. Miscellaneous
Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Ogden Group LLC regarding the Service, and supersede any prior agreements.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable.
No waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
No third-party beneficiaries. These Terms do not create any third-party beneficiary rights, including for anyone associated with a Dependent Profile who has not independently created their own account and agreed to these Terms.